1. Do you have a minimum order?
We don't have a minimum order.
2. What is the cost of the shipping on orders over 50 pounds?
Please call or email us to receive accurate shipping quote.
3. Do you offer local pick up?
Currently Amberdi.com is not offering local pick up.
4. What forms of payment do you accept?
Amberdi.com currently accepts PayPal only. Customers will be able to use all major credit cards through PayPal.
5. Do you collect or store customer's payment information?
Amberdi.com do not collect or store customer's payment information on our website. Payment processing is done through PayPal.
6. Is there any way to pay by credit card?
Yes, you will be able to pay by credit card through PayPal.
7.Do you charge sales tax?
Amberdi.com is required by law to collect sales tax on order shipped to California addresses. Outside of California buyers are tax exempt.
8. What is your return policy?
Amberdi.com does everything possible to offer you great products for less. If you are not completely satisfied with your purchase, you can return your order for a full refund within 30 days of delivery date.
Products must be in the condition you received and in the original packaging. Large or heavy items that were banded to a pallet and shrink-wrapped must be returned in the same way. Refund includes the item purchase price only and does not include any shipping charges. You are responsible for shipping charges. However, if the return is the result of our error, you will not be charged for the return. Moreover, we will gladly ship you the right product for free.
Please follow these easy steps to return your purchase.
1. Contact us to obtain a Return Authorization Number.
2. Pack your return in the original package.
3. Include all original packaging materials, manuals, accessories, and parts to avoid additional fees and delay of the refund.
4. Place the Return Authorization Number and the return label on outside of the shipping box.
5. For proof of delivery please return purchase via UPS.
6. Please ship your return to:
5048 Calmview Ave.
Baldwin Park, CA 91706
9. How long does it take to get a refund?
Due to processing time at Amberdi.com and bank and credit card reimbursement policies, in certain cases refunds may take up to 30 days from the date we receive the return.
10. "Free Shipping!" covers Continental US only.
11. Do you ship to PO Boxes?
We do not ship to PO Boxes.