Shipping and Return Policy
We offer FREE shipping on most of the orders under 50 LBS.
Your purchase will leave our warehouse the same day if you placed the order before 1:00 PM Pacific time. If you place the order after 1:00 PM, it will be shipped the next business day. We use UPS daily pickup services. You will automatically receive a tracking number once your order is processed by our shipping department.
Amberdi.com does everything possible to offer you great products for less. If you are not completely satisfied with your purchase, you can return your order within 30 days of delivery date.
Products must be in the condition you received and in the original packaging. Large or heavy items that were banded to a pallet and shrink-wrapped must be returned in the same way. Refund does not include any shipping charges. We charge 20 % restocking fees for the returned merchandise. You are responsible for shipping charges. However, if the return is the result of our error, you will not be charged. Moreover, we will gladly ship you the right product if you give us a chance.
Please follow these easy steps to return your purchase.
1. Contact us to obtain a Return Authorization Number.
2. Pack your return in the original package.
3. Include all original packaging materials, manuals, accessories, and parts to avoid additional fees and delay of the refund.
4. Place the Return Authorization Number and the return label on outside of the shipping box.
5. For proof of delivery please return purchase with signature confirmation services.
6. Please ship your return to:
5048 Calmview Ave.
Baldwin Park, CA 91706
Due to processing time at Amberdi.com and bank and credit card reimbursement policies, in certain cases refunds may take up to 30 days from the date we receive the return.